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Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization’s employees. Human Resource departments typically create, implement and oversee the policies that govern workers and the relationship of the organization with its employees. HRM views employees as an asset–human capital– to their business or organizationand HRM’s goal is to make the most effective use of employees in the workplace.
The DSST Human Resource Management DSST exam is a multiple-choice exam designed to evaluate whether candidates possess the knowledge and understanding that would be gained by taking a lower level college course in human resource management which includes the following content: overview of the human resource management field; human resource planning, staffing, training and development; performance appraisals; compensation issues; safety and security issues; employment law; and labor relations.
The following is an outline of the content areas covered in the examination. The approximate percentage of the examination devoted to each content area is also noted.
I. An Overview of the Human Resource Management Field – 8%
II. Human Resource Planning – 9%
III. Staffing / Talent Acquisition – 11%
IV. Training and Development – 8%
V. Performance Management (Appraisals) – 12%
VI. Compensation and Benefits / Total Rewards – 12%
VII. Safety and Health – 9%
VIII. Employment Law – 16%
IX. Labor Relations – 10%
X. Current Issues and Trends – 5%
All test questions are in a multiple-choice format, with one correct answer and three incorrect options. The following are samples of the types of questions that may appear on the exam.
1. Specific standardized questions are used primarily in which of the following types of interviews?
2. Organizational or companywide incentive plans include all of the following EXCEPT:
3. Which of the following theories of employee motivation distinguishes between “satisfiers” and “dissatisfiers”?
4. A full-time employee of a local union is generally known as a:
5. Which of the following programs frequently uses simulation to train employees?
6. Which of the following statements is NOT true about exempt employees?
7. A job specification is usually a written document that:
8. Which of the following performance appraisal methods does NOT require the supervisor to compare the performances of subordinate employees in the unit?
9. The Hay Plan is best known as:
Answers to sample questions:
1.–A, 2.–D, 3.–A, 4.–C, 5.–D, 6.–A, 7.–C, 8.–A, 9.–B
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